Gai36 Terms and Conditions — Please read before use

1. Introduction & General Terms

Gai36 (primary URL: gai36.org) is an internationally licensed online gaming and entertainment platform. By accessing or using this platform, you are deemed to have automatically accepted these terms and conditions.

These terms were last updated in January 2026. gai36 reserves the right to modify these terms at any time. Users will be notified of any changes via a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Gai36 is a platform built purely for entertainment. We promote responsible gaming and never encourage players to risk financial harm.

2. Account Registration & Eligibility

To open an account on gai36, you must meet the following requirements:

• You must be 18 years of age or older.
• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• You must provide accurate and truthful information at the time of registration. Providing false information will result in account termination.
• Your account password and login credentials must be kept strictly confidential.
• The user is solely responsible for the security of their account.
• Sharing or transferring your account to another person is strictly prohibited.

As part of KYC (Know Your Customer) verification, gai36 may request identity documents, proof of address, or other supporting materials at any time. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.

3. Deposit & Withdrawal Policy

Deposits and withdrawals on gai36 can be made via Mobile Banking, Nagad, Rocket, and approved bank transfers. All transactions are processed in Bangladesh Taka (BDT).

• Your account must be fully verified before a withdrawal can be processed.
• Withdrawals will be processed to the same method used for the original deposit wherever possible.
• Gai36 reserves the right to suspend withdrawals in the event of suspicious transactions.
• Wagering requirements must be met before withdrawing bonus funds.

4. Bonus & Promotion Terms

Gai36 regularly offers welcome bonuses, reload bonuses, cashback deals, and special promotions. Each bonus comes with its own specific terms, which you should read carefully before claiming.

• The welcome bonus is available once only, per new account.
• To withdraw a bonus, you must meet the required wagering multiplier, typically between 15x and 30x.
• While a bonus is active, bets may only be placed on games designated by gai36.
• A second bonus cannot be activated while another is already in progress, unless explicitly permitted.
• Promotional offers have a set expiry date; any bonus will be cancelled once the period ends.
• If bonus abuse or fraudulent use is detected, the bonus and any associated winnings will be forfeited.

5. Gameplay & Fairness Policy

All games on gai36 operate using RNG (Random Number Generator) technology, which is regularly audited by independent third-party testers. This ensures that every game outcome is entirely random and unbiased.

• The RTP (Return to Player) rate for each game is published in the game's information section.
• Game outcomes cannot be altered — neither by gai36 nor by any player.
• Any incorrect result caused by a technical error will be considered void.
• If your internet connection drops during a game, your progress will be saved and you can resume once you reconnect.
• In Sports Betting, bets cannot be changed or cancelled once a match has started.

6. Prohibited Activities

The following activities are strictly prohibited on the gai36 platform and will result in permanent account closure:

• Creating multiple accounts to claim bonus benefits.
• Bonus arbitrage or bonus abuse.
• Use of bots, scripts, or any automated software.
• Attempting to hack an account or steal another user's information.
• Money laundering or use of illegal funds.
• Attempting to manipulate or exploit the game system.
• Providing false identity or fraudulent documents.
• Harassment or abusive behaviour towards other players.

7. Privacy & Data Protection

Gai36 takes the protection of your personal data extremely seriously. We use 256-bit SSL encryption and comply fully with international data protection laws.

• Your personal information will never be sold to third parties.
• Your data is used solely for service improvement and legal compliance purposes.
• You may request to view or delete your personal data at any time.
• Full details on cookie usage are available in our privacy policy.

To learn more, visit our Privacy Policy Read the page.

8. Account Closure & Restrictions

You can close your account voluntarily at any time. Simply contact our support team and withdraw any remaining balance beforehand.

Gai36 reserves the right to temporarily or permanently close an account under the following circumstances:

• In cases of terms violation.
• In cases of suspicious or fraudulent activity.
• In the event of KYC verification failure.
• By order of a court or regulatory authority.
• In cases of extended inactivity (over 12 months).

9. Dispute Resolution

If you have a complaint or dispute, please contact our customer support team first. We aim to resolve every complaint within 72 hours.

• A reference number will be issued once your complaint has been submitted.
• If the support team is unable to resolve the issue, it will be escalated to a higher department.
• In the event of a financial dispute, all transaction records will be reviewed.
• Decisions made by gai36 are considered final; however, players retain the right to escalate matters to an external regulatory authority.

10. Rule Changes

Gai36 reserves the right to amend these terms and conditions, in part or in full, at any time. Prior notice of any significant changes will be sent to your registered email address.

Continuing to use the platform after any changes constitutes full acceptance of the updated terms. We recommend reviewing this page regularly.

For any questions regarding these terms, please contact our support team: [email protected]