Gai36 Privacy Policy — How We Keep Your Information Safe

1. Introduction & Scope

Gai36 (gai36.org) is an internationally recognised online gaming platform that places user privacy at the top of its priorities. This Privacy Policy explains in detail how your information is collected, stored, and used when you access our website, mobile application, and other services.

By using any gai36 service, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, our support team is always ready to help.

This policy applies to:

• Across all pages and sections of the gai36.org website.
• For users of the gai36 mobile application (Android and iOS).
• When you contact gai36 via live chat, email, or social media.
• When you participate in any gai36 promotional activity.

2. What Information We Collect

Gai36 only collects information that is necessary to provide our services. We never ask for unnecessary or excessive data. A full list of what we collect is provided below:

We also automatically collect certain technical data, such as cookie data, session logs, and page visit patterns. This information is used to improve your experience on the site.

3. How We Use Your Information

Gai36 uses collected information solely for specific, legitimate purposes. Our core principle is simple — your data is never used beyond what you would reasonably expect.

• Account management: To handle registration, login, password resets, and ensure account security.
• Payment Processing: To process deposits and withdrawals securely and to maintain a record of all transactions.
• KYC verification: To verify age and identity and prevent unauthorized use.
• Service Improvement: To analyze user experience and continuously improve the platform.
• Promotional Communications: To send you offers and updates with your consent. You may unsubscribe at any time.
• Fraud Prevention: To detect suspicious activity and ensure the security of the platform.
• Legal obligations: To comply with requests from regulatory authorities or courts.
• Responsible Gaming: To monitor gameplay patterns and identify problematic behavior in order to provide appropriate support.

4. Who We Share Your Information With

Gai36 never sells your personal information or shares it with unauthorised third parties. However, limited data may be shared with trusted partners to operate our services:

• Payment Processor: Exclusively for processing transactions with Mobile Banking, Nagad, Rocket, and our banking partners.
• Identity Verification Service: With approved verification providers for the KYC process.
• Cloud Service Provider: With providers of internationally certified server infrastructure for secure data storage.
• Analytics platforms: To analyze user experience through privacy-friendly analytics tools.
• Legal authorities: Upon a valid request from a court, police, or regulatory authority.

All third-party partners operate under strict data protection agreements and only receive the information necessary for their specific role.

5. Data Protection Measures

Gai36 follows the highest industry standards to protect your information. Our technical and organisational security measures are outlined below:

• 256-bit SSL/TLS Encryption: All data transfers are carried out through fully encrypted channels.
• Two-Factor Authentication (2FA): To add an extra layer of security to your account.
• Firewall & Intrusion Detection: Round-the-clock system monitoring to prevent unauthorised access.
• Data Masking: Sensitive information is masked before being stored in the system.
• Regular Security Audits: Regular security audits conducted by independent third parties.
• Restricted Access: Only authorized personnel have access to specific data.

6. How Long We Retain Your Data

Gai36 does not retain your information longer than necessary. Retention periods are determined by legal obligations and business requirements:

When the retention period expires, data is securely deleted or anonymized so it can no longer be identified.

7. Cookie Policy

The gai36 website uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored in your browser.

We use three types of cookies:

• Essential  — for login sessions, security tokens, and core site functionality. These cannot be disabled.
• Analytics  — to collect site usage statistics. This data is processed anonymously.
• Marketing  — to show you relevant promotional content. You can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain site features to stop working.

8. Your Rights

Gai36 respects your data rights. You are entitled to the following rights:

To exercise these rights, please contact us: [email protected]. We will respond to your request within 30 days.

9. Protection of Minors

Gai36 strictly does not serve anyone under the age of 18. Age is verified at the point of registration on our platform, and proof of age is required as part of the KYC process.

• We do not knowingly collect data from anyone under the age of 18.
• If a minor is found to have opened an account, it will be closed immediately.
• The relevant data will be deleted and the guardian will be notified.
• Parents or guardians with concerns may contact us at [email protected].

10. Policy Changes & Contact

Gai36 may update this Privacy Policy when necessary. For any significant changes, we will:

• We will notify you in advance at your registered email address.
• A banner notification will be displayed at the top of the website.
• The "Last Updated" date on this page will be revised accordingly.

Continued use of the site after any changes will be considered your acceptance of the updated policy. If you object to any changes, please contact our support team.